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Frequently Asked Questions
Please read this section before you email us with
questions relating to SoftRescue™ Pro Edition, registration or related
issues.
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 Can I choose
which applications I want to be transferred?
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Answer: Yes. You can choose which
applications you want to extract from your old PC, and you can
choose again which applications you want to restore on your new
PC.
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Will
SoftRescue Pro overwrite my new operating
system? |
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Answer:
No. Your new operating system stays intact
without being altered.
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Will all my
programs from my old PC work on my new PC?
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Answer: 80%-90%
of todays programs, including most system service related
programs, will work. However; some programs will not work on the new
PC. Here are some reasons that can cause programs to malfunction on
the new computer after transfer:
The program needs
updated drivers. Some programs may need a new driver to
work with new hardware and operating system. You need to install the
required driver on your new PC after the migration, but in some
cases this could cause the program to fail and you will need to
reinstall the program manually.
The program is
incompatible with the new operating system. If you have a
newer operating system on your new computer, each program that is
restored to the new computer must be compatible with the new
operating system. Programs that are incompatible with the operating
system will not run whether they are installed from scratch or
transferred with a transfer software such as SoftRescue� Pro.
Hardware dependent programs i.e. specific
motherboard programs like Asus® Updater. If you have a
hardware dependent program on your old computer you must
install the hardware on the new system and then manually
install the program on your new computer. Dual boot solution on the
same harddrive. SoftRescue Pro does not support transfer to a new
computer with dual boot solution installed on the same hard dive.
You will need to either set up dual boot on two separate hard
drives, or remove the dual boot solution and run a single operating
system before you can restore applications.
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Will I lose
any data on my old PC? |
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Answer: No. Your old PC
will remain fully intact after extraction.
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How do I
transfer multiple users? |
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Answer: Due to respect
for privacy for other users on a computer, you have to move each
user account. This is done by login in to each account and choose to
move only "My Documents".
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Do I need a
special cable? |
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Answer:
No. You can store the transfer file to any PC
compatible storage media, even onto a file server in your network.
External hard drives are recommended if you have lots of games and
applications, that you want to transfer.
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Why should I
choose SoftRescue before other migration software?
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Answer:
Take a look at the comparision
chart below and you will see that we have
tried our best to make a software that fully provides the
best help for its users. SoftRescue Pro Edition has
been created by selfmade entrepreneurs with a goal to help people
save time. Anovasoft will always strive to make its products better,
and to give customers the best support possible. Thats why you
should choose SoftRescue Pro Edition before other migration products.
We simply try harder.
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Can I
transfer from a new version of Windows to an older version of
Windows?
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Answer:
Transfer from Vista to XP might work. Transfer from Vista or
XP to older Windows than XP is not recommended.
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Does
SoftRescue™ transfer viruses, spyware, addware and other
infected
files? |
Answer:
SoftRescue� only migrates the original files. This means that
all infected files will be left behind on you old
computer.
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Why doesn't my Adobe programs work after
restore? |
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Answer: Due to the Adobe licensing
service, you have to release your old license on your old computer
before using it on the new computer. This is because Adobe® uses an
online solution, which checks if your license is used to more then
one computer.
This is done by opening
your Adobe® product on your old computer. Then open a new
document/image/project, and go to the Help menu. Push Deactivate and
follow on screen instructions from Adobe®
For more information about
Adobe Licensing, please contact Adobe.
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What are
Dependent Applications? |
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Answer:
These are applications that
will not work alone. They are dependent on each other to run.
Example: iTunes� need QuickTime® to
run.
If
SoftRescue discover a dependent application, it will automatically
select them for you. Do not deselect these applications. The main
application will not work on your target computer if you
do.
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My
program didn't work after restore |
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Answer:
Please check the website
for the application for updates, and error
handling. | | |
FAQ 
